Privacy Policy
Privacy Policy
1. Introduction
Tikanish ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website tikanish.com and our WhatsApp Business API services.
2. Information We Collect
Account Information: Name, email address ([email protected]), phone number (+919666668428), and business details.
Service Data: Message logs, timestamps, and recipient phone numbers processed through the WhatsApp API.
Technical Data: IP addresses, browser types, and usage patterns collected via cookies to improve our platform performance.
3. How We Use Your Information
To provide and maintain our official Meta WhatsApp Business API services.
To facilitate technical support and billing.
To ensure compliance with Meta’s policies and prevent fraudulent activity.
To communicate platform updates and service announcements.
4. Data Sharing and Processing
Meta Platforms, Inc.: As an API provider, data is shared with Meta to facilitate messaging services.
Technical Infrastructure: Our services are powered by awebcs.com. Your data may be processed on their secure servers to ensure high availability and technical stability.
Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
5. Data Security
We implement industry-standard encryption and security measures to protect your data from unauthorized access. Since we use the technical backbone of awebcs.com, your data benefits from enterprise-grade cloud security protocols.
6. Data Retention
We retain your personal information and message logs only for as long as necessary to fulfill the purposes outlined in this policy or as required by legal and regulatory obligations.
7. Your Rights
You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact our data privacy team at [email protected].
8. Cookies
Tikanish uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain platform features.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of any significant changes by posting the new policy on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +919666668428